The Skechers portal will be open for the first two weeks of every month. The order information will then be sent to Skechers head office for approval. All orders will then be shipped at the end of the month.
When checking out via the Cargo Crew website, each staff member should leave ‘Comments’ with their full name. When you log into your account online, your order history will show the order names of who placed the order.
Your items will be shipped out in 3-5 business days. You will receive tracking details to your email as soon as your order is on the way.
Your Tax Invoice will show all items that have been sent out with your order. You will also have a ‘Packing Slip’ included with your parcel. If the amount quantity between ‘shipped’ and ‘ordered’ is different, your order has been partially shipped and you can expect your outstanding items in a separate delivery.
You can reset your password by using the ‘Forgotten password’ link on the login page, or contact our team at Cargo Crew and we can reset your password for you!
If you require a size that is not listed online, please contact our team so we can work with you to order the required size.
If the incorrect size shirt has been ordered for a staff member, this must be passed along to the store manager. The shirt is then to be held in store; sizes can be switched internally between stores.