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SHIPPING INFORMATION

SHIPPING

All uniform orders are sent Startrack Express shipping and will be delivered between 9am and 5pm on business days, and require a signature.

Due to the high volume and transportation difficulties during COVID-19, you may experience a delay in your delivery. Please check the tracking code on your shipping confirmation email.

Couriers do not deliver to PO Boxes, please provide us with a street address for delivery.

Domestic orders are shipped via StarTrack Express and shipping costs are automatically calculated based on the order value. See table below for domestic shipping costs.

  • Please allow 10 business days for your order to be dispatched
  • Please allow 3-5 working days for shipment to reach you in metropolitan areas (excluding WA and NT which may take 7-10 days).
  • Shipments to regional areas in all states will take longer to be delivered.
  • You will receive a tracking number via email when your order is shipped from Cargo Crew, so you can follow your order until it arrives at its destination

In the event where no one is available at the shipping address to sign for a delivery, a note will be left by the delivery driver with instructions for how to book a redelivery. It is then the responsibility of the customer to arrange a time for redelivery within the conditions set on the note

The StarTrack website will contain instructions for how you can track your order. All domestic orders can usually be tracked within 10 hours after the tracking number has been received.