The RAA x Cargo Crew portal is an online store where RAA employees can place orders for the new look RAA uniforms.
When using the RAA x Cargo Crew portal, employees can refer to this page to guide them.
Each RAA employee has a unique login to access the portal and place their uniform order. Once logged in, each staff member will be able to view their annual allowance that will help cover the cost of their uniform.
To ensure your garments are the correct fit, you can view the size guide page, which provides details on how to measure yourself to find the perfect fit.
Your billing and shipping addresses will already be pre-populated.
Make sure you double check your shipping address before proceeding, as it must be your RAA location.
Deliveries must not be sent to your home address unless you are paying for the order in its entirety, including the cost of shipping, with your own personal credit card.
If you have used up your annual allowance or do not have enough to cover the entire cost of your order, you can select to make a payment by credit card.
Once your order has been submitted, you will be sent a confirmation email which will include your order number.
Once the order has been dispatched from the warehouse, you will receive a second email with your tracking details.
You can view any past orders in the My Account section which is located on the top right corner of the portal.
If you have ordered an item from the portal that is not suitable (due to size, fit, fault, or no longer requiring the garment) you can return your items within 30 days via the RAA portal.
Returns are free, and managed with Cargo Crew via the uniform portal.
Visit the Returns Page for more information on how to process your return.
Please Note: Goods must be in original condition with all tags and packaging intact.
I have a question about the range/portal/sizing, what should I do?
If staff have any questions at all, please contact our Cargo Crew team via email – [email protected], or give us a call on (03) 9411 9850 to speak to your dedicated Account Management Team who’ll be happy to answer any questions.