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Cookie Policy

What are cookies and how do we use them?

Version # 23/06/21

What are cookies and how do we use them?

“Cookies” are small pieces of information that are stored on your computer which record how you use our Website. They help us when you revisit our Website to provide you with a more tailored service and can be necessary for the operation of certain functions. These are some examples of common cookies and how we use them:

  • (a) Website functionality – these cookies allow you to navigate the site and use our features such as “Add to Bag” and “Favourites”. 
  • (b) Website Analytics (including Google Analytics and Facebook Pixel)– these cookies allow us to measure and analyse how you use the Website in order to improve your shopping experience and the overall functionality of the Website.
  • (c) Customer Preference – when you are browsing or shopping with Cargo Crew, these cookies remember your preferences (for example language or location).
  • (d) Targeting or advertising (including Google AdWords)– these cookies ensure that advertisements that are delivered to you are relevant. They also limit the number of times you see an advertisement and help us measure the effectiveness of our marketing strategy. 

By continuing to use our Website, you agree to us placing cookies on your device and accessing them when you access the Website. You can set your browser to block cookies or alert you when websites set or access cookies. Should you wish to delete any cookies that are already on your computer, go to the “help” section in your browser which should provide instructions on how to locate where the cookies are stored. 

Please note if you disable or delete cookies, your experience while using our Website may be affected and you may be unable to use some of the functions on our Website.  

More information on cookies can be found at



The table below lists the cookies we collect and what information they store. 




The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


The items that you have in the Compare Products list.


Your preferred currency.


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID.


A flag, which indicates whether caching is disabled or not.


Your session ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


The ID of any polls you have recently voted in.


Information on what polls you have voted on.


The items that you have recently compared.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.


An encrypted list of products added to your Wishlist.


The number of items in your Wishlist.


This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.


This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating analytics reports.


This cookie is used to detect the first pageview session of a user by Hotjar. This is a True/False flag set by the cookie.


This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.


This is a Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.


This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.


This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.


The cookie installed by Atlassian Jira Service Desk to store the user's last visit.


Used to only send 1 site visit event per individual per day. This is used to update the Browse Recovery Last Visit Date field in Bronto.


User-specific cookie that stores the unique shopper ID for a shopper, used by Bronto.


Anonymous visitor identifier cookie used by Intercom Messenger. As people visit your site they get this cookie.


Identifier for each unique browser session used by Intercom Messenger. The user can access conversations and have data communicated on logged out pages for 1 week, as long as the session isn't intentionally terminated with `Intercom('shutdown');`, which usually happens on logout.


This cookie is set to let Wisepops store various persistent data (the popups the visitor has seen / converted, A/B testing IDs, etc.)


This cookie is set to let Wisepop collect data that have a TTL of 2 hours / browser session (initial referrer, UTM params, popups seen during the session, etc.)


This is a persistent cookie where visitors’ visit dates are stored used by Wisepop.