CARGO CREW COVID-19 UPDATES
During the ever-changing environment of COVID-19, we know many of our crews are working hard right now to keep up with customer demand, whilst others are struggling to keep the lights on.
Our thoughts and strength go out to all businesses right now doing their best to navigate this uncharted territory.
If you are in a business right now staffing up to service needs, we want to reassure you that we are here to support you with all of your uniform requirements.
We will update our service availability here should we be required to make any changes.
Our website will remain available for convenient online ordering 24/7 worldwide.
With our range stocked on location in our quarantined warehouse, we're ready to ship out your orders ASAP to meet your needs. Please check your tracking code as domestic shipping carriers are experiencing high volumes & delays due to the pandemic.
The COVID-19 crisis is having an impact on the global aviation industry, resulting in significant reductions or complete cancellation of passenger flights in most countries. This among other factors is impacting the charges for DHL and therefore they need to charge additional rates during this time. Dosen't apply to Australian Shipping. Please see our International Shipping Page for current charges.
DHL International Emergency Situation Surcharge - Update 24th May
Asia - $1.50 AUD per KG
Rest of the world - $0.35 AUD per KG
Please note this isn't a Cargo Crew charge, but directly by DHL and will be calculated at checkout and included in your total international shipping cost.
OUR SHOWROOM IS NOW OPEN
You can now visit the Cargo Crew Showroom at 4 Scholar Drive, Bundoora VIC 3083. We are open from Monday to Friday, 9am to 5pm, where we have our full range on hand to try on and purchase. Please ensure you are wearing a mask and follow our covid-safe guidelines while visiting. If you have any questions please call us on +61 3 9411 9850.
If you have selected Melbourne Pick-up for your online order, you can collect these from the team in the Showroom.
The health and wellbeing of our customers, staff and community is our highest priority. Please assist us in preventing the spread of COVID-19.
- Wash & hand sanitise your hands before entering the
showroom or warehouse
- Please keep a distance of 1.5m at all times
- We accept cashless payments only at this time
- Stay home if you are unwell or have been near a known
Together we can help stop the spread and stay healthy.
ORDER PICKUP IS AVAILABLE
We offer order pick-up if you are in our local area. If you have selected ‘Melbourne Pick-up’ as your shipping method at checkout, you will receive a confirmation email when your order is ready to collect. Please visit our Showroom between 9am - 5pm Monday to Friday and our team will have your order ready.
We may be required to review this as situations change, so please consider calling us on +61 3 9411 9850 for a quick hello & confirmation before you visit.
UNIFORM EMBROIDERY IS AVAILABLE
Our on-site embroidery service is located in our quarantined warehouse and available for fast turnaround should your require customised uniforms.
Contact us here if you would like a quote on Custom embroidered uniforms.
DIGITAL STYLING SERVICE IS AVAILABLE
If you are using this time to plan for the future ahead, our team are ready and available to help! We offer digital styling sessions to create the perfect uniform to meet your brief.
Contact us here if you would like to speak to our team about a digital uniform styling session.
A MESSAGE FROM CARGO CREW FOUNDER & CREATIVE DIRECTOR, FELICITY RODGERS
We're here to support your business in whatever way we can during this challenging time. If you are using this time to plan for when things return to normal please get in touch
With a team of talented folk ready and able to understand your business needs we're sure we can keep collaboration and creative ideas alive and well during this time.
For the moment, stay positive, support your community and stay connected.