Change Currency

Careers

Join Our Crew

Led by our fashion design heritage, Cargo Crew are proud to have disrupted the uniform industry delivering both fashionable and functional work wear. We call it the Modern Uniform. We are an energetic and inspirational workplace where no day is the same, and we're always on the lookout for talented people who value loyalty, hard work, big ideas and creativity! We'd love to hear from you even if there are no current jobs available.

If you think Cargo Crew may be the place for the next step in your career, we suggest you check out About Us and Our Story to get an insite into what makes us tick.

If you like what you read and think we could be your next move, drop us a line with your CV and cover letter to people@cargocrew.com.au.



Cargo Crew Careers - HQ

Current Jobs


People & Culture Generalist (Full or Part Time)

Due to continued growth, Cargo Crew have an exciting opportunity for a stand out People & Culture Generalist to join the team, supporting both management and our crew based at our Brunswick East HQ.

The primary purpose of the role is to establish and lead the People & Culture function for the business, providing expert advice to the leaders and managers within the business, supporting the delivery of Cargo Crew’s vision. Moreover, the role is responsible for the development, implementation, maintenance and adherence to HR based policies and procedures, systems and processes (including ensuring compliance with relevant employment laws) and driving talent excellence through recruitment, learning and development.

Read full position description here (PDF)

 
If you are interested in applying for the above role, please email your resume along with a cover letter to people@cargocrew.com.au 

Cargo Crew Careers - Join Our Crew

Client Service Coordinator (Full Time - Melbourne)

Taking Modern Uniforms to the World

Due to on-going growth, we are on the hunt for a passionate Client Service professional to join us in our Brunswick East HQ.

  • Join a passionate, hard-working, fun & caring team

  • Grow with us

  • Inner city location which offers a creative & modern workspace

THE ROLE

Reporting to the Client Service Specialist, the role of Client Service Coordinator is often the first introduction of any client to Cargo Crew.  This role is critical in the commencement of the customer journey with Cargo Crew.

The Client Service Coordinator is responsible for answering inbound enquiries to Cargo Crew and identifying the client’s requirements. 

The Client Service Coordinator is an asset to the Client Service team, works exceptionally well with the broader business, can express and demonstrate a passion for sales and exception customer service. The Client Service Coordinator is expected to possess basic to intermediate knowledge in all aspects of Cargo Crew’s product & client service model.

KEY RESPONSIBILITIES INCLUDE:

Sales/Client Acquisition

  • Respond and service inbound client enquiries in a timely matter.

  • Identify and understand client requirements and the industry vertical in which they sit and suggest product solutions 

  • Prepare client proposals and presentations.

Service/Account Management

  • Provide support to the Client Service Specialist and Client Service Manager on any aspect of client service for any client 

  • Effectively manage specific aspects of key client accounts

  • Effectively manage all time frames and deliverables from client on-boarding, delivery of product, etc… to ongoing account management 

  • Manage and resolve any client’s issues, complaints, returns, etc… Ensure they are all rectified.

  • Ensure invoicing is prepared on a timely basis and payment is received in accordance with terms and conditions.

  • Work collaboratively with all other Cargo Crew departments (e.g. planning, production, warehouse, finance, etc…) in the delivery of the client service.

General/Operational

  • Develop and maintain a basic to intermediate knowledge of the Cargo Crew product range, pricing and service models.

  • Co-ordinate screen printing and embroidery production with other Cargo Crew departments and third parties (where required).

  • Track all freight enquiries with freight provider. Assist in the showroom, with warehouse and other administration tasks as requested.

  • Seek to identify areas of own personal and professional development.

  • Work to support the achievement of team objectives (including sales targets)

DOES THIS SOUND LIKE YOU?

  • Display an interest in sales and client service - previous experience preferred, ideally in a B2B and B2C environment. Experience in ecommerce and/or an online marketplace also highly desirable.

  • Demonstrate an interest in or previous exposure to the uniform, fashion industry or the like.

  • Possess: credibility; strong communication skills (written & oral); and have an eye for detail;

  • Personal values which truly reflect those of Cargo Crew.

  • An eye and passion for quality, style, design and client service.

  • Able to take initiative. You get things done.  

APPLY NOW 

To apply for this role please email your resume along with a cover letter to careers@cargocrew.com.au

Please include the following within your cover letter:

  • Explain why you are perfect for this role

  • Provide an example of staff uniforms that you have seen and were impressed by. Explain what you liked about them and why they suit the business wearing them

  • Share an example of exceptional customer service you have either received or that you have provided

 

Sign up to our careers newsletter

 






Cargo Crew | The Modern Uniform | Subscribe to Careers

 

Cargo Crew Life

Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers
Cargo Crew Life | Careers

We respect your privacy and are committed to protecting it. View our Privacy Policy and Terms & Conditions for all the details.