Our shirts ARE:
At Cargo Crew, we strive to produce the highest quality shirts to ensure all the crews we dress look their best. Our shirts are made from 100% premium cotton or cotton / linen or polyester / cotton blends, ensuring maximum comfort and easy care. The mid weights of our impeccably produced fabrics allow bodies to breathe and move as required whilst on duty.
Our shirts are NOT:
Produced in heavy weight industrial fabrics with high polyester content that are bullet proof to fading and extreme use. To produce a fashionable and comfortable product for our clients that's fit for work we carefully test and manage all quality requirements. We are pleased to outline our expectations of how your shirt should perform below.
Our shirts WILL:
Offer you exceptional value for money that will serve you well as a modern uniform offering provided the care instructions are followed. Our shirts are designed for a fashionable look whilst also being a durable work shirt solution*.
Our shirts CARE:
To ensure our shirts deliver their maximum performance we request our clients read the care labelling on each garment. At Cargo Crew, we stand by our products and work hard to perfect each and every product we design and let's face it you don't have the huge array of clients like we do unless you are delivering the most premium products on the market.
Our shirts PERFORMANCE:
The performance of our shirts will be directly impacted by the environment they are in as well as how they are laundered. The key factors that attribute to longevity include:
• How often the shirts are washed
• Conditions of the water used – e.g. some beachside locations may have higher levels of salt or other damaging elements that cause more drastic fading or staining
• What washing agents are used – even mass market ‘colour safe’ cleaning agents will remove the colour with regular and repeat washing
• How much and how long shirts are exposed to sunlight from both regular wear and line drying
Our shirts GUARANTEE:
If you are not totally happy with our shirts upon delivery you can return them to us for an exchange or full refund**. Please refer to our returns policy here.
If your shirt requires repair due to faulty stitching it can be returned to us for assessment and we are happy to mend this free of charge.
Please note, we are unable to accept returns for shirts that are damaged from regular wear and tear or not caused by defection. For example, returns will not be granted for shirts that have been discoloured from chemicals or cleaning products, grease, oil or ink stains and items that have been laundered incorrectly – e.g. high heat was used during washing or drying.
*We consider a durable work shirt solution to be a shirt worn 2-3 times a week for a period of 6-8 months at which time we would suggest it's time for a replacement.
**We are unable to return or exchange any items which have been embroidered or branded.
If you've had a logo added to your garment with screen print or digital transfer print, do not directly iron the printed logo. Iron the reverse side of the area where the logo is positioned on a low heat setting, or place a clean print-free piece of cotton cloth on top of the logo and iron the area, also on a low heat. Please note, after a logo is printed on your garment it is no long dry cleanable (X).
For embroidery, iron the reverse side of the area where the logo is positioned on a low heat setting. Embroidery thread is polyester and could melt or buckle if exposed to high temperatures.